• About Us
  • Welcome
  • Background
  • Our Philosophy
  • Why Paper Affair?
• Site Structure
  • Navigating Our Site
  • Ordering
  • My Basket
  • Checkout
  • Confirmation
  • My Wishlist
  • My Account
  • Online Proof
  • Payment
  • Sales Tax
  • Production Time
  • Shipping
  • Order Tracking
  • Returns
  • Reprints
  • Cancellations
• How May We Assist You?
  • FAQ’s
  •   • Customer Service
  •   • Products and Services
  •   • Ordering
  •   • Customizing
  •   • Payment
  •   • Privacy and Security
  •   • Returns
  • Site Terms
  • Live Help
• Items of Interest
  • Customer Testimonials
  • Careers with Us
  • Product Submission
  • Press Releases
  • Current Advertisements

Frequently Asked Questions

Customer Service

Q How and when can I reach someone with a question?

Phone: 770-777-9888	888-494-9888	Monday — Friday 8:30 a.m. — 5:30 p.m.
Fax:	770-777-9221	24 / 7
Email:
General information and questions	info@paperaffair.com	24 / 7, someone will respond within 24 hours
Technical assistance	tech@paperaffair.com
Feedback	feedback@paperaffair.com
Corporate Sales	corpsales@paperaffair.com
Franchise Department	franchise@paperaffair.com
Human Resources	hr@paperaffair.com
Live Help:	For a Live Help customer service representative, »	Online status will be viewable when Live Help is selected

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Q Do you have a “walk-in” store?

A Yes!!! Paper Affair is NOT new to the scene. Nor are we just a website! In fact, Paper Affair’s been a retail market leader for 20 years! Paper Affair’s first retail location opened in 1984 and since then, we‘ve never stopped growing. We presently own and operate 6 successful retail stores in Atlanta where we mold, hone and sharpen our selection, skills and service. We are physically face to face with you, our customers, each and every day and through those experiences, understand what it takes to make you happy.

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Q Do you have a Corporate Services department?

A Yes! Contact our corporate consultants via email at corpsales@paperaffair.com ».

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